Shipping Policy
Information about order processing, delivery times and shipping services for your zelquno™ kitchen products.
Order Processing Time
All orders are carefully prepared and processed
before shipment.
Orders are usually processed within
1-3 business days after payment confirmation.
During holidays or promotional periods,
processing times may be slightly extended.
Shipping Time
Delivery times depend on your location
and selected shipping method.
Estimated delivery time:
United States:
7-15 business days
Other regions:
10-20 business days
Actual delivery time may vary due to
customs clearance, weather conditions
or local carrier delays.
Shipping Cost
Shipping costs are calculated based on
the destination and order details.
Any available free shipping promotions
will be displayed during checkout.
Order Tracking
Once your order has been shipped,
you will receive tracking information
when available.
Please allow some time for tracking
information to update after shipment.
Delivery Issues
If your package has not arrived within
the expected delivery period, or if you
experience any delivery issues, please
contact our customer service team.
We will assist you with checking
your order status and providing support.
Contact Customer Support
For questions about shipping,
orders or after-sales service:
Email:
service@zelquno.com
Phone:
+86 755 8148 3502
Business Information
Guangzhou Ciyuancang Technology Co., Ltd.
Limited Liability Company (Sole Proprietorship by a Natural Person)
Zheng Mingyong
91440112MAEG6CQU36
RMB 1,000,000
April 8, 2025
April 8, 2025 – Indefinite
Room 691-A33, Building A, No. 99 Fenghuang 4th Road, Huangpu District (China-Singapore Guangzhou Knowledge City), Guangzhou, Guangdong, China