zelquno™ kitchen essentials

Shipping Policy

Information about order processing, delivery times and shipping services for your zelquno™ kitchen products.

Order Processing Time

All orders are carefully prepared and processed before shipment.

Orders are usually processed within 1-3 business days after payment confirmation.

During holidays or promotional periods, processing times may be slightly extended.

Shipping Time

Delivery times depend on your location and selected shipping method.

Estimated delivery time:

United States: 7-15 business days
Other regions: 10-20 business days

Actual delivery time may vary due to customs clearance, weather conditions or local carrier delays.

Shipping Cost

Shipping costs are calculated based on the destination and order details.

Any available free shipping promotions will be displayed during checkout.

Order Tracking

Once your order has been shipped, you will receive tracking information when available.

Please allow some time for tracking information to update after shipment.

Delivery Issues

If your package has not arrived within the expected delivery period, or if you experience any delivery issues, please contact our customer service team.

We will assist you with checking your order status and providing support.

Contact Customer Support

For questions about shipping, orders or after-sales service:

Email: service@zelquno.com
Phone: +86 755 8148 3502

Business Information

Company Name

Guangzhou Ciyuancang Technology Co., Ltd.

Company Type

Limited Liability Company (Sole Proprietorship by a Natural Person)

Legal Representative

Zheng Mingyong

Unified Social Credit Code

91440112MAEG6CQU36

Registered Capital

RMB 1,000,000

Date of Establishment

April 8, 2025

Business Term

April 8, 2025 – Indefinite

Registered Address

Room 691-A33, Building A, No. 99 Fenghuang 4th Road, Huangpu District (China-Singapore Guangzhou Knowledge City), Guangzhou, Guangdong, China